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Senior DevOps / SRE [L2] Kubernetes Troubleshooting & Debugging Production Scenario [L2]

Q: A pod is `Running` but your app is not reachable via the Service. What do you check?

1. Check pod labels vs service selector — kubectl describe service <name> shows the selector. kubectl get pod --show-labels shows pod lab...

#Kubernetes #Troubleshooting & Debugging #L2 #Container Orchestration #K8s
🎙️ Candidate Opening & Architectural Context
""In our production Kubernetes clusters running microservices on EKS/AKS, this was a classic operational challenge. The interviewer is testing: Service-to-pod connectivity debugging.. I structure my answer around systematic triage first, root cause analysis second, and permanent remediation third.""
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🛠️ Production Runbook & Step-by-Step Resolution

1️⃣

Initial Diagnostics & Root Cause Analysis

  • Check pod labels vs service selector — kubectl describe service shows the selector. kubectl get pod --show-labels shows pod labels. They must match exactly.
  • Check endpoints — kubectl get endpoints . If it shows , the selector doesn't match any pod.
  • Check if the pod is Ready — even if Running, if the readiness probe fails, the pod is removed from endpoints.
2️⃣

Remediation & Permanent Safeguards

Execute the resolution runbook and verify workload health:

  • Check the port mapping — service targetPort must match the container's listening port.
  • Test from inside the cluster — kubectl exec -it -- curl : to isolate if it's a network policy or external routing issue.
💡 The Senior SRE Gold Nugget (Key Architectural Takeaway)
"Pro-Tip: Check pod labels vs service selector — kubectl describe service shows the selector. kubectl get pod --show-labels shows pod label."
⚡ 60-Second Elevator Pitch Talking Points
  • Check pod labels vs service selector — kubectl describe service shows the selector. kubectl get ...
  • Check endpoints — kubectl get endpoints . If it shows , the selector doesn't match any pod.
  • Check if the pod is Ready — even if Running, if the readiness probe fails, the pod is removed fro...
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